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xpdtr support forum

An online place for tips, FAQs and help with the xpdtr web app


A basic how-to for using the xpdtr web app
Posts: 4
Joined: Mon Jun 22, 2015 10:50 am


Post by xpdtr_support_admin » Tue Nov 17, 2015 1:01 pm

Frequently Asked Questions:

1) Which browsers does XPDTR support?

Currently the Adobe Acrobat plugin runs on Internet Explorer and Safari.

2) The save button doesn't work for me - why?

You are probably viewing your form with the built-in PDF viewer on your browser - you will need to download Acrobat Reader.

3) Can I edit forms on my phone?

Not currently, but that is a feature we are looking to add.

4) What is the "Early Bird Special"?

To get the word out on XPDTR, we are offering a free subscription every month to the first 10% of people who subscribe in each region we roll out to. That does not apply to just signing up for the free edition, of course. So if 230 people have subscribed, the first 23 will get it for free that month. We will adjust that number every month.

5) What forms and applications are available?

We are starting with Philadelphia as our first market, and currently have the

Building Permit Application
Backflow Prevention Assessment
Plumbing Permit Application
Parking Garage Application
Special Assembly Application
Structural Design Criteria
Dumpster Application
Zoning Use Registration Permit Application
Commercial Certificate of Design
Residential Certificate of Design
Electrical Permit Application

and we can add whichever forms you might need. Just let us know!

6) Can I share information with another user?

YES! When you sign up, check that you want other users to be able to join your group. Then when your colleague signs up, have them check that they want to join an existing group, and select your group. We will contact you to make sure you want them to see your information, and once you give your approval, you will be able to see what each of you has been working on - so multiple users at one business can work together!

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